About Torru AI
Helping real-world businesses grow by focusing on what matters most
Our Mission
We build digital assistants that get businesses more customers and drive higher revenues. We do this by crafting bespoke customer experiences so that our clients can focus on the value they bring.
Our digital assistants have conversations with your customers, leveraging your brand, business-specific expertise and customer knowledge. They answer technical and practical questions, create appointments in your calendar and process payments. We integrate into existing systems to create a seamless experience for both customer and business owner.
For Your Customers
- Calls are always answered, 24/7. No more missed opportunities
- Get tailored responses to questions about services or issues
- Access to all available information at any time, day or night
For Your Business
- Every new customer is attended to with all your information at their fingertips
- Never worry about missed calls meaning lost customers
- Focus on delivering value instead of waiting by the phone
How It Works
Answer Every Call
Digital agents handle inquiries, book appointments, and answer questions—exactly as you would.
Custom to Your Business
Built around your services, availability, processes, and tone. Integrates with your existing systems.
Always Available
Whether customers call at 2pm or 2am, they get immediate assistance while your team focuses on delivery.
About the Founder
Building systems that create real value
Niall Moore
Founder, Torru AI
Background & Journey
I'm a mechanical engineer who transitioned into software. Started in medical devices, building surgical tools and coordinated nation wide equipment response for Ireland's Health Service Executive during COVID.
In software, I've built AI systems for investment banks, government organizations, and global health NGOs. One project reduced epidemiologists' data search time from hours to minutes. Another helped teams find critical public health connections between information buried in their own systems.
The pattern is always the same: talented people spending too much time on admin instead of their actual work.
Now I focus on businesses that serve our key community industries. From the trades to restaurants, businesses are losing customers to missed calls and missed messages while they deliver value to existing clients. Digital assistants solve this.
Reliability
Systems that work and produce the value they promise, when it matters.
Value
Solutions that measurably improve quality and reduce time spent on tasks.
Visibility
Understanding what the system is doing and why it's doing it.
Partnership Approach
Each assistant is customised and trained to know your services, your processes, how you actually speak to customers.
This starts with understanding the real questions customers ask and what they care about so that our answers are directly converting to more calls, bookings and sales.
The goal is simple: handle routine inquiries automatically so you can focus on the work that requires your expertise.